Privacy Policy

# Privacy Policy

## Introduction

Herotom Social Tools is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social marketing tools, including our website, mobile applications, and any other related services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

## Information We Collect

### Personal Information
We may collect personal information that you provide to us directly, such as:
- **Contact Information:** Your name, email address, phone number, and postal address.
- **Account Information:** Username, password, and other registration details.
- **Payment Information:** Credit card details and billing information.
- **Communications:** Any information you provide when you contact us, such as support requests or feedback.

### Usage Information
We may collect information about your use of our Services, including:
- **Device Information:** Information about the device you use to access our Services, including hardware model, operating system and version, unique device identifiers, and mobile network information.
- **Log Information:** Details of your use of our Services, such as access times, pages viewed, IP address, and the page you visited before navigating to our Services.
- **Location Information:** Information about your location, which may be determined through your IP address or mobile device settings.

### Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to collect information about your use of our Services and your preferences. You can control the use of cookies through your browser settings.

## How We Use Your Information

We use the information we collect for various purposes, including:
- To provide, maintain, and improve our Services;
- To process transactions and send related information, such as purchase confirmations and invoices;
- To send you technical notices, updates, security alerts, and support and administrative messages;
- To communicate with you about products, services, offers, promotions, rewards, and events offered by us and others, and provide news and information we think will be of interest to you;
- To monitor and analyze trends, usage, and activities in connection with our Services;
- To personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests;
- To facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
- To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of [Your Company Name] and others;
- To comply with legal obligations.

## How We Share Your Information

We may share your information in the following ways:
- **With Service Providers:** We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- **For Legal Reasons:** We may share your information to comply with any applicable law, regulation, legal process, or governmental request; to enforce our policies, terms, and conditions; to protect our rights or property; or to protect the safety of our users or the public.
- **Business Transfers:** In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, we may share your information with the involved parties.
- **With Your Consent:** We may share your information for any other purpose disclosed to you with your consent.

## Your Choices

### Account Information
You may update, correct, or delete information about you at any time by logging into your account or contacting us. If you wish to delete or deactivate your account, please contact us, but note that we may retain certain information as required by law or for legitimate business purposes.

### Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services.

### Promotional Communications
You may opt out of receiving promotional emails from us by following the instructions in those emails or by contacting us. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

## Data Security

We use reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

## Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.

## Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if we have your email address) or by posting a notice on our Services prior to or upon the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our information practices and the choices available to you.

## Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Herotom Social Tools  
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
UNITED KINGDOM

E-mail:
[email protected]